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For example, you can have your ThinkReservations BCC emails and notification emails skip the inbox and automatically be put into a special folder. You can create rules in Gmail that will automatically move and flag emails as they come in to help automate your workflow. ► The folder name "CustomerCopies" should be replaced with whatever folder name you have into which you want these emails to go. "Apply this rule after the message arrivesĮxcept if my name is in the To or Cc box" Optionally run this rule now on messages already in your inbox.
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Specify: Specify the folder you wish to move them toĬheck: "except if my name is in the To or Cc box"
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First, you will create a new rule or modify your existing rule. You can create rules in Microsoft Outlook to automatically move your BCC emails to a folder other than your inbox. To prevent these emails from flooding your inbox, create a rule in your email client/program to automatically put those BCC emails into a separate folder. ThinkReservations → Settings → Business Settings → BCC ALL CUSTOMER EMAILS TOĮnter a valid email, or multiple emails separated by a comma. ▼ Setup your BCC email in ThinkReservations This way, you can review any email correspondence you have had with your customers via ThinkReservations through finding the BCC of the email your guest received. ThinkReservations recommends that you configure your account to send a blind carbon copy (BCC) of all emails that go out to your customers to your own email.